Thank you for shopping with us at Ulricstreettee. Because orders are processed shortly after they are placed, requests for changes or cancellations must be submitted within a limited time.

Order Changes

Customers may request changes to their order within 9 hours of placing the order. During this time, you may update shipping information such as the recipient name, delivery address, or other shipping details.

After the 9-hour window has passed, the order may already be in processing and changes may no longer be possible.

Order Cancellations

Orders may also be canceled within 9 hours of being placed. Once the cancellation request is approved, the order status will be updated and a confirmation email will be sent to you.

Refunds for canceled orders will be issued to the original payment method and are typically processed within 7 business days, depending on your payment provider or bank.

How to Request Changes or Cancellation

To request an order change or cancellation, please contact us as soon as possible.

Email: support@ulricstreettee.com

Email Subject: Order Change / Cancellation Request – Order #XXXX

Please include your order number, full name, and the details of your request in the email so our team can assist you quickly.

Response Time

Our customer support team will review your request and respond within 12 hours.

Customer Support Hours: Monday – Saturday, 8:00 AM – 6:00 PM (excluding public holidays)